Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Tengfei L., Fairfield, CACustomer since Oct 2013“Steve was extremely helpful. He is very knowledgeable and prompt. He patiently went through details of insurance policy and explained pros and cons when I had doubt. I did many online quotes and none of them were comparable to what they provided. I had my auto & home insurance with Carlson in the past 5 years and will continue to use them. I received 5-star service and I highly recommend to those who are looking for quality and competitive insurance.”
- DHSan Francisco, CA
“I’ve had the pleasure to work with Steve Carlson multiple times (both personal insurance as well as business insurance). Both times he came back with quotes much better than what I have currently. He also helped my friend save a lot of money. He was prompt in his replies, and detailed with what was needed. He never pressures you to sign anything and always explains the facts to help me make an educated decision that would benefit me. If I could, I have give a much higher rating. Definitely plan on giving out his number to friends/family/co-workers.”
- MYMichael Y., El Dorado Hills, CACustomer since Dec 2024
“When I discovered that my previous agent in Washington state had bungled the transfer of my insurance coverage to my new home in California, I called Steve Carlson out of the blue based on his location. He immediately devoted a couple of hours to straightening out the other agent’s mistakes and ensuring that my home and cars at the new location were properly insured. I appreciate his immediate attention and good advice in adjusting my coverage.”
- LGLai-Mun G., San Jose, CACustomer since Dec 2024
“Steve has managed my insurance policies for quite a few years (this review is long overdue) and he has been absolutely amazing. Always provided excellent service and given me options that I hadn’t even thought of. It’s reassuring that my agent has my back and also does periodic checks to evaluate my portfolio to make sure it still makes sense or I should cancel or add certain line items/policies. I highly recommend Steve. He is fabulous to work with – prompt in responding, very knowledgeable, professional, and very pleasant to work with.”
- DKDave K., Folsom, CACustomer since Dec 2024
“I’m brand new to Steve’s agency, and quite happy. He re-wrote my 3 policies (homeowners, Car, and Umbrella), and happy to say he saved me over $1000/year. (yes, that’s a real number).
He also reviewed the coverages, and options, and let me know what I needed, and which coverages would apply best to my family. He didn’t try to upsell anything extra, but rather created a comprehensive plan to cover what was needed between the 3 policies.
Thanks Steve!”
- Donna T., Elk Grove, CACustomer since Jun 2012
“Steven Carlson, Broker, is THE MAN! When you Require the person to look out for your best interest in your Auto/Home, Life Insurance and any other quality of life protection, look no further. We have known Steven for over 15 years and couldn’t live without his expertise and straight forward advice for our life protection needs.”
- DADennise A., McCloud, CA
“Love these guys. Found them online and was amazed at the customer service. I look for good reviews so was happy to see these guys had a few even though they were not near me. Dallas was super nice, took all my info and Steve called me back with a quote within an hour. Most insurance companies make you feel like they are doing you a favor and take forever to get you set up. This was so painless and easy, just can’t believe I found a good agent. Had auto insurance in a few hours with follow up email. Wish all companies were this good at doing their job!”
- KGKaren G., Folsom, CA
“Steve is a one stop shop! All of your insurance needs handled in one place! Saved us tons of money!”
- SCSushneel C., Sacramento, CA
“Best insurance agent in the area, quick responses, and gives you tons of options. Steve has helped me with many insurance needs from homes to cars. I highly recommend to everyone who needs insurance.”
- LRLaxman R., Folsom, CA
“Steve has been my agent for auto & homeowners insurance for 4 years, he is very knowledgeable in auto & home insurance and he gets the best quote available in the market. He is very prompt in responding to any questions and whatever quote he gives us will be the best and unbeatable. ”
- Lynette Q., Folsom, CA
“I have been with Carlson agency for a few years for my home and auto insurance. Steve is very honest and he cares about his customers. I think Steve is very different compared to other insurance agents that he is not just a salesman who is trying to get business, but instead he really takes his time and provides consultation and advice based on my individual situation. I appreciate every conversation I have with him. Dalis is always very friendly and responsive. Great agency in the area!
” - Caleb H., Elk Grove, CA
“Steve Carlson has now helped me twice in getting the best insurance available for my needs. He is very knowledgeable about different insurance agencies and the discounts they offer. He is extremely genuine and down-to-earth, and he will fully let you know whether you are getting a good deal. He goes above and beyond. I would absolutely recommend Carlson Agency Insurance Services to anyone looking to get the best car insurance available.”
- Ronna S., Folsom, CA
“I have worked with Steve Carlson for many years. Consistently provides excellent service.”
- Courtney A., Vacaville, CA
“By far my best experience with an insurance company. We have our auto and renter’s policy with Carlson. Anytime I have a question, they are always more than happy to provide me with an answer and explain it as well. I have always been able to reach them on the same day that I call, there’s never any delay on them getting back to me. Our rates are very affordable and I have a brand new SUV. I highly recommend this insurance agency to anybody who is shopping around!”
- MDMaureen D., Rocklin, CA
“We had been doing our insurance over the Internet for years, but then we discovered Steve. We thought it would cost more to have an agent, but Steve has actually saved us money. On top of that, it is so convenient to have a local agent to call when you need a quick answer. Steve has been very helpful.”
