Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- SBSherry B., El Dorado Hills, CACustomer since Oct 2021
“Very knowledgeable, responsive, provided competitive rates, plus super friendly! Thank you Pascal!”
Mark M., Sacramento, CACustomer since Nov 2021“Very professional and fast. Not going to work with any other company in the future.”
- SSSamarth S., Pleasanton, CACustomer since Oct 2021
“Steve was great. He spent a lot of time with me to explain the different options available which helped me make the choice. I was slow during the process and he was very patient and understanding.”
Shikha J., Fremont, CACustomer since Oct 2021“Really enjoyed working with Steve! He was able to get us a great deal on our home and auto insurance bundled together. He has provided excellent customer service and has been very responsive and candid!!”
- JAJessica A., Sacramento, CACustomer since May 2021
“Pascal was great to work with! It’s clear the agency prides themselves on great and reliable service. I’d highly recommend.”
- JWJames W., Roseville, CACustomer since Jun 2019
“Steve & Agency staff are true insurance professionals. They are very responsive to all questions & insurance placements are all done on a timely basis & under budget. I highly recommend Steve.”
- JWJordan W., Folsom, CACustomer since Mar 2021
“Steve and his crew are so easy to work with! Our Big Box Insurance Company who was supposed to be “On Our Side” sent us a non re-elect letter for our homeowners insurance after being a customer for 30+ years and Steve was able to get us a new homeowners, auto and liability umbrella policy at a better rate and in 2 days! They are so professional and live right in our town so they are our neighbors and on our side!!!”
- AYAmy Y., Carmichael, CACustomer since Feb 2020
“Steve is Awesome. He found policies with the lowest price premiums for me. I purchased auto, home, 2 rentals and umbrella policies from him last year. I recently received annual renewal bills and the cost was 5% higher this year. Steve researched policies with similar coverage and less expensive premiums. He found policies that cost 7% lower than last year. I am not a native English speaker and I know that I am sometimes hard to understand, but he was patient and kind. He is a true professional and I recommend him.”
- CFCarolyn F., Fair Oaks, CACustomer since Aug 2012
“I’ve had Carlson Insurance Agency services for a number of years and am extremely happy with their services. Friendly staff, return phone calls promptly, always willing to assist me with issues/answers to questions.”
- ASAdam S., Fair Oaks, CACustomer since Feb 2021
“Carlson is a pleasure to work with. Great communication and follow through.”
- TPTony P., Folsom, CACustomer since Jan 2021
“Similar to one of the other reviewers, after 25 years of not having a local insurance agent, we decided it was time to have some professional assistance in evaluating our insurance needs and policies. With multiple young drivers, our premiums had skyrocketed. Steve was wonderful to work with and got us lined up with new auto and homeowners policies saving us about 50% off what we were paying.”
- JFJudy F., Folsom, CACustomer since Jan 2021
“So happy to have found the Carlson Agency to update my insurance policies. After 30 years with another agency and insurance company I wanted to find a local independent agent who would provide better service and save me money on my policy premiums. Steve Carlson did an excellent job with both. He was patient, professional, thorough and saved me a large chunk of money. Being lazy and complacent for so many years, I didn’t realize how much I could have saved! I also appreciate that Steve was not an aggressive, pushy “salesman”, but instead worked with me to meet MY coverage goals. I highly recommend reviewing your insurance needs with Carlson Agency. (And this is NOT a paid endorsement.)”
Loren N., Carmichael, CACustomer since Dec 2020“Great customer service; very communicative and timely. Couldn’t recommend Steve and his team more.”
Erik K., Placerville, CACustomer since Sep 2020“Steve was able to find us a good policy in Placerville when nobody else could and made it a quick and easy process.”
- Juan M., Sacramento, CACustomer since Aug 2019
“I have thoroughly enjoyed working with this company. They are timely, professional, and knowledgeable in the auto and renter’s insurance business. Steve does a fantastic job assisting you with all your questions, comments, and concerns. I definitely recommend their services.”
